Shipping

Shipping Time and Methods:

Shipping Time: 5-8 business days (Processing time: 1-2 business days, Shipping time: 4-6 business days). We will provide the tracking number within 2 business days after the shipment

Please keep in mind that delivery times may be longer during holidays or inclement weather conditions. We recommend paying close attention to your order tracking information.

If you have questions about your tracking information, don't hesitate to contact our customer experience team at services@restreal.com or via live chat.

Shipping Methods: RESTREAL will ship your packages by FedEx.

Shipping Fee:

All orders are Free Shipping

About Tax:

The order's TAX will be paid by RESTREAL. Customers do not pay any additional taxes.

Shipping Location and Warehouse:

1. We only offer delivery in the U.S. excluding Colorado, Alaska, Hawaii, Puerto Rico, and Guam.
2. P.O. Box or APO/FPO/DPO and International delivery are not available now.

3. All orders are shipped from our California warehouses

Warehouse Address: 14736 Nelson Ave E, City of Industry, CA, 91744

Shipping Delays:

If you do not receive your package over 15 business days of the ship date, please contact support and we will start an investigation with the shipper (FedEx). This can take up to 10 business days to complete. We understand this can frustrating, but once the investigation has been completed RESTREAL will do our best to make this right.

Tracking Number:

The tracking number will be emailed to you.
When your order is shipped you will receive a shipment confirmation with the tracking information. Please allow up to 1-2 business days after you receive the tracking number for your shipper to update the tracking information.